Disclaimer

Terms and Conditions

Personal Advice

Disclaimer

Links & Calculators

Security & Privacy

New Zealand Law

The terms and conditions applicable to our Website are governed and construed in accordance with New Zealand law.

General Client Notes

By accessing the New Vision Financial Services Limited (“Website”), you agree to be bound by the terms and conditions set out below.

The domain name for the Website is owned by New Vision Financial Services Limited. The Website, content, and information available through the Website are owned and operated by New Vision Financial Services Limited.

Each page on the Website must be read in conjunction with this disclaimer and any other disclaimer that forms part of the Website.

New Vision Financial Services Limited provides all information and quotation tools on this website in good faith and for informational purposes and has taken all reasonable care to ensure the accuracy of the information available on or through the Website. However, it is of a general nature only and does not take into account any individual's particular circumstances. New Vision Financial Services Limited makes no warranty, express or implied for accuracy, correctness, completeness or use of information that is available on or through the Website.  None of New Vision Financial Services Limited or any of its related companies, or their directors, accepts any liability for the reliance of any person on information contained in this Website.

New Vision Financial Services Limited reserves the right to change the information on the Website, including these terms, at any time without notice as the business, legislation and regulatory requirements evolve. Please check these terms on a regular basis for any changes. Any use of the Website after changes have been made to the terms indicates that you accept any changes New Vision Financial Services Limited has made.

The products and services provided by New Vision Financial Services Limited are available in New Zealand are not suitable for any person in any other place.  If you access this website from outside New Zealand you do so at your own risk and are responsible for complying with any laws in any other jurisdictions.

The information that is provided on this site is designed to provide general information for New Zealand residents only and does not take into account any individual’s particular circumstances. It is not intended to provide personalised advice. You should not rely on the information contained in this Website solely when making financial decisions and we recommend that you should obtain professional advice on your individual requirements before making financial decisions.  If you do not choose to use a financial adviser then you are responsible for determining the suitability of any products you choose to use.  Unless otherwise stated, references to any currency are to New Zealand dollars.

Should you require personal financial advice then New Vision Financial Services Limited can refer you to one of its experienced and qualified financial advisers who can provide you with a Disclosure Statement free of charge and then arrange to discuss your personal situation directly with you.

While New Vision Financial Services Limited believes the information contained within this Website is accurate at the time of compilation, neither New Vision Financial Services Limited nor any company or person associated with this Website takes any responsibility for any incorrect or outdated information contained herein.  The information provided in this Website is general in nature and is not a substitute for financial or other professional advice.

If you have any questions or concerns about how New Vision Financial Services Limited may collect, use or store your personal information please email or call us directly on glen@nvi.nz.

Any links and references to other websites are provided for your convenience only, and do not represent any endorsement by New Vision Financial Services Limited of those websites or any information contained in those websites.  New Vision Financial Services Limited provides these links for informational purposes only and accepts no responsibility in relation to the accuracy of information on any other websites, or the security or privacy practices of other websites.

Any calculators or financial assessment tools provided on this website are for illustrative purposes only.  You are responsible for verifying the accuracy and suitability of all assumptions and calculations.

We adhere to the Privacy Act 2020 and it’s privacy principles around how we collect, handle and use personal information.

We collect personal information from you, including information about your:

  • name

  • contact and address information

  • personal information (medical history, financial, family details)

  • business information (if applicable)

  • location

  • records detailing interactions with us e.g. phone calls, emails, texts, letters.

  • billing or purchase information (we pass this on to the Financial Institution)

In situations where we can’t collect the information from you directly, we may collect it from other people in some circumstances. For example:

  • If you give us permission to collect your information

  • If we are collecting the information from a publicly available source (e.g. companies office)

  • If collecting the information would not prejudice your interests

  • If collecting the information from you directly would undermine the purpose of collection.

We collect your personal information for it’s lawful purpose in order to:

  • better understand your financial/medical needs and position in order to put a Financial plan in place for you

  • comply with any legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution

  • check instructions you have provided to us or to resolve dispute

  • provide customer support, to improve the quality of the service we provide and to train our staff;

  • keep you informed (by email, letter, phone, text or in person) of products and services we consider may be of interest to you

We only collect your information in ways which are lawful, fair and not unreasonably intrusive.

Besides our staff, we share this information with:

  • A product or service provider when implementing any of our recommendations or variations thereof

  • A third party in order to take actions connected to a purpose for collection (e.g. Quotemonster, our CRM system to store and hold your information).

  • Compliance advisers, auditors or claims assessors who may need access to our files (e.g. Strictly Business, our disputes resolution scheme (IFSO), or the Financial Markets Authority)

  • Other professionals such as solicitors, accountants, finance brokers, financial planners (when such services are required to compliment the advice as requested by you).

How we manage our information:

  • We keep your information safe by storing it in a safe and secure location and only allowing certain staff members to access it.

  • We have secure mechanisms in place to ensure your data is kept private and to protect against loss and inappropriate access. We have a secure CRM system which is regularly backed up and stored.

  • Select authorised members of our team have access to your information, in order for it to be readily available if you require information on your policies or the information we hold for you. If you need to update any of your information (such as your contact details), please contact us and we will do this immediately.

Providing some information is optional. If you choose not to enter certain parts of information, we'll be unable to provide specific services.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at glen@nvi.nz , or 021 684 130, or PO Box 92, Havelock 7150. We make available a full copy of your client records at our (reasonable) cost upon request.

Money Handling/Authority: New Vision Financial Services Limited does not handle client funds and has does not ever amend client bank authorities.  New Vision Financial Services Limited does not have legal authority to do so, and has no ability to do so.  You, the client, always retain responsibility for initiating or removing authorization of any agreed payment methods to insurers.  In the event of a dispute regarding correct authorization of electronic payments between you (the client), your bank and an insurer, or incorrect payments made to or by any party to each other, New Vision Financial Services Limited does not accept any liability for the alleged incorrect transaction, not being a party to it.  As a matter of customer service New Vision Financial Services Limited may attempt to assist in resolution of such issues, but New Vision Financial Services Limited is not liable or responsible for any alleged errors or incorrect transactions.

Premium estimate: Any premium displayed on any quotations is an estimate only and you acknowledge is non-binding on the insurer quoted. All insurance applications are subject to the insurers usual underwriting process and approval.

Not financial advice: The information shown on New Vision Financial Services Limited and any the estimates provided are general in nature and are not a substitute for personal financial or other professional advice. Any estimates or general advice is not intended to replace a full needs analysis to assess your financial status and requirements and is based only on the limited information you have supplied.

Accuracy of information: New Vision Financial Services Limited has made reasonable efforts to ensure that the information presented is reliable and accurate at the time of publishing. However, New Vision Financial Services Limited, its employees and agents do not make any express or implied representations, or give any warranties, regarding the accuracy of the information contained or referred to on New Vision Financial Services Limited website or in any illustrations, and do not accept any liability:

  • for any loss or damage whatsoever, which may arise in any way out of the use of any of the information;

  • for errors in or omissions in the information; or

  • for the accuracy of any information obtained through use of this site.

  • for your ability or inability to obtain insurance cover on terms only acceptable to you.